Terms of Service
Effective Date: 01/08/2025
Last Updated: 01/08/2025
Welcome to 716 Sites! These Terms of Service (“Terms”) govern your use of our website design, hosting, and maintenance services. By engaging our services, you agree to these Terms. Please read them carefully.
1. Services Provided
716 Sites offers the following services:
- Website design and development.
- Hosting and maintenance for WordPress websites.
- Ongoing support, updates, and security monitoring.
Hosting is provided through a third-party provider, Hostinger. While we manage your hosting environment, hosting-related issues may be subject to the provider’s terms and conditions.
2. Payment Terms
- Setup Fee: A one-time fee for website design and development, as outlined in your package.
- Hosting & Maintenance: Ongoing fees of $60/month or $660/year.
- Additional pages, products, or services are billed separately based on effort and scope.
Invoices must be paid within 7 days. Late payments may result in service interruptions.
3. Backup & Recovery
- A new backup is created every 30 days for the website.
- Backups are stored securely to ensure data can be restored in case of an issue.
- We are not responsible for data loss caused by client-side changes or unauthorized access.
4. Downtime & Maintenance
While we strive to provide 99.9% uptime, occasional downtime may occur due to:
- Server maintenance or upgrades by the hosting provider.
- Unplanned server outages or network issues.
In the event of downtime, we will notify you promptly and work to resolve the issue.
5. Refund Policy
At 716 Sites, we strive to deliver quality services that meet your expectations. Due to the nature of our work, refunds are handled as follows:
Website Design Services
- Full refunds are available within 7 days of purchase, provided no design work has begun.
- Once design work has started, refunds are not provided.
- We will clearly communicate when design work begins to ensure there is no confusion.
Hosting and Maintenance Services
- Hosting fees are refundable within Hostinger’s 30-day money-back guarantee period, provided no design work has begun.
- If a free domain was included in your hosting package, the cost of the domain will be deducted from any refund.
Domain Registrations and Renewals
Domains are subject to registrar policies and are typically non-refundable after registration.
Custom Work and Additional Services
Refunds for custom services (e.g., additional pages, advanced functionality) are not provided once work has begun.
If you have any questions about our refund policy, please contact us at contact@716sites.com.
6. Termination
You may cancel services at any time by contacting us at contact@716sites.com. Refunds for prepaid services are not provided.
7. Limitation of Liability
716 Sites is not liable for any damages arising from the use or inability to use your website, including, but not limited to, loss of revenue, data, or business opportunities.
8. Contact Us
If you have any questions about these Terms, please contact us:
- Email: contact@716sites.com
- Phone: (716) 388-2667
We are an online business and do not operate from a physical address. All correspondence is handled electronically.